Computers and electronics
Computers, phones and electronics
The most common reason people call me: something stopped working and nobody knows why. I come out anywhere in Brno, or connect remotely, and sort it out.
Windows and software
- Installing and reinstalling Windows
- Updates that got stuck
- Error messages and blue screens
- Installing programs and setting them up
Internet and networks
- Wi-Fi that does not work or is slow
- Setting up a new router
- A printer that will not connect
- Sharing files between computers
At home by the TV
- Setting up Netflix, Oneplay (formerly Voyo), HBO
- Getting the television online
- Signing in to accounts and email
- Phones: backup, moving data, setup
If I cannot fix the problem, you pay nothing.
Frequently asked questions
My Wi-Fi is down — can you come right now?
Before I set off, we try a few things on the phone — restarting the router and checking the indicator lights sorts out most outages, and it costs nothing. If that does not help, we arrange a call-out or a remote connection.
Will you reinstall Windows? Will I lose my data?
I will. In most cases the data can be kept, but I always back it up to an external drive first — even when you tell me there is nothing important on there. Experience says there usually is.
Can you do anything with an old computer?
I can, and it is often worth it. Swapping a spinning hard disk for an SSD in an older laptop usually produces a usable machine again for a fraction of the price of a new one.
Can you set up Netflix or Oneplay on my TV?
Yes, including signing in and recovering a forgotten password. It is one of the things people call me about most often.